Privacy Policy

Privacy Policy for JanineRoseKeall.com

This Privacy Policy explains how I, Janine Keall, collect, use, and protect your personal information when you purchase a service or item, contact me, or otherwise use my services through my website (janinerosekeall.com), by email, telephone, or in person at events or workshops.

By using my services or website, you agree to the collection and use of information in accordance with this policy.

1. Personal Data I Collect

  • Name
  • Email address
  • Postal address
  • Payment details (processed securely by third-party providers – not stored by me)
  • Order and reading details
  • Information you share voluntarily (e.g., to personalise a reading/service)
  • Records of communications (emails, contact forms)

2. How I Use Your Data

  • Contractual necessity: To process your order, provide services, and deliver customer support.
  • Consent: To send newsletters or promotional emails (with your opt-in; you can withdraw at any time).
  • Legal obligation: To maintain records required by law or respond to court orders.
  • Legitimate interests: To improve and promote my services (for example, sharing artwork online only with your permission).

3. Sharing Your Information

  • Service providers: Such as web hosts, delivery companies (e.g., Royal Mail), or payment processors, only as needed to provide services.
  • Legal compliance: Where required by law or court order.
  • Business transfers: In the rare event of sale or merger, with notice provided.
  • Marketing: Photos or examples of artwork will only be shared publicly with your explicit permission.

4. Data Security and Storage

Your data is stored securely, with password protection and technical safeguards. Data is retained only as long as necessary to provide services and meet legal requirements, after which it is deleted or anonymised.

5. International Transfers

If your data is transferred outside the UK, appropriate legal safeguards (such as standard contractual clauses) will apply to protect your information.

6. Your Rights

  • Request access to your personal data held by me.
  • Request correction or deletion of your data.
  • Object to, or restrict, certain processing of your data.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Children

My services are not directed at anyone under the age of 18. I do not knowingly collect personal data from children.

8. Changes to This Policy

This Privacy Policy may be updated periodically. The current version will always be available on my website. Significant changes will be clearly communicated.

9. Contact Information

For privacy-related questions or to exercise your data rights, please contact:
Email: [email protected]
Mail: Miss Janine Keall, Unit 57649, PO Box 4336, Manchester, M61 0BW, England, UK

Supervisory Authority

If you have concerns, you may also contact the Information Commissioner’s Office (ICO): https://ico.org.uk

Lancashire Note

There are no specific additional privacy rules for Lancashire. All UK businesses, including those in Lancashire, follow the UK GDPR and Data Protection Act 2018.